Why Switch to Voice Over IP?

VoIP phone systems offer features that are either unavailable or expensive in traditional phone systems

Cost savings: One of the most significant benefits of VoIP is the potential for cost savings. Traditional phone services can be expensive, especially for long-distance and international calls. Instead of requiring a separate phone line, VoIP uses your existing internet connection, which can drastically reduce monthly phone bills, as internet connectivity costs are often lower than traditional telephony costs.

Flexibility: With VoIP, you can make and receive calls using not only a traditional phone but also computers, tablets, and smartphones. This flexibility is particularly beneficial for people who work remotely or travel frequently, as they can connect to their VoIP service anywhere with internet access.

Advanced features: VoIP services often come with a range of features that might be expensive or unavailable via traditional phone lines, including video calls, text messaging, voicemail-to-email transcription, call forwarding, and virtual numbers. You can manage these features through an online dashboard, providing greater control over your communications.

Scalability: VoIP systems are highly scalable, which means they can grow to meet your needs without significant additional costs. Adding lines or extensions often involves little more than configuring existing equipment or software, unlike traditional phone systems, which might require physical changes to cabling and hardware.

Better call quality: With recent technological advancements, VoIP call quality has significantly improved. If you have a robust, stable internet connection, the voice quality of VoIP can be superior to that of a traditional phone line.

Auto-attendant: Answers calls automatically and directs callers to the correct department through a menu system. Helps businesses manage incoming calls by providing callers with a menu of options.

Call forwarding: Directs incoming calls to other numbers, fixed-line or mobile, based on predefined rules. Allows incoming calls to be redirected to another phone number, including mobile and international numbers.

Call queuing: Lets you accept a higher number of incoming calls through call queuing by placing calls in a queue for your team to answer when they are available.

Voicemail to email: Sends recorded voicemail messages directly to your email.